11 name phenomenon turns out to be very common.
答案：(C) Scrambled
Scrambled name phenomenon（名字混淆現象）呼應開頭 Mothers often mix up their children's names（母親常把孩子的名字叫錯），表示這種名字混淆的現象相當普遍；Forgetful／Complicated／Alternative 均不符合此處語意。
本題大考中心未公布逐題答對率，以下不談數據，只談觀念。
前一句剛講到媽媽常叫錯孩子的名字，很容易直接抓 Forgetful（健忘的）——叫錯名字，不就是記性不好嗎。
空格所在的這一句短得只剩 ______ name phenomenon turns out to be very common.，句內沒有任何線索可用，一定要回頭讀。前兩句是 Mothers often mix up their children's names（媽媽常把孩子的名字搞混）與 moms are not the only ones who make this mistake；下一句是 Almost everyone sometimes mixes up the names of their family and friends。前後三句圍著同一個動作打轉：mix up（弄混、搞混）。所以這一格要填的，是能概括「名字被弄混」的那個形容詞。scramble 的本義是把東西攪亂、把順序打散（scrambled eggs 炒蛋就是把蛋打散攪亂），所以填 Scrambled，scrambled name phenomenon 就是「名字叫串了的現象」。這一題示範的是一個很實用的習慣：空格所在的句子太短、句內找不到依據時，答案幾乎都落在前後句反覆出現的那個動作或名詞上。
Forgetful 方向看起來最接近，但第二段開頭就明講 It is not caused by a bad memory（不是記性不好造成的）——整篇正在推翻「健忘」這個解釋，只讀第一段就填它，會與後文直接矛盾。Complicated（複雜的）沒有回應「名字被弄混」這件事，任何現象都可以說它複雜。Alternative（替代的、另一個的）語意不合，說話的人不是在替名字找替代品。
mix up（弄混、搞混）、scrambled（被打亂的、攪亂的）、turn out to be（結果是、原來是）、phenomenon（現象）、forgetful（健忘的）、alternative（替代的、另一個的）
"Anne! Jo! I mean, Max!" Mothers often mix up their children's names, but studies show that moms are not the only ones who make this mistake. 11 name phenomenon turns out to be very common. Almost everyone sometimes mixes up the names of their family and friends.
The phenomenon is called a "cognitive glitch" by researchers in the field of cognitive science. It is not caused by a bad memory or by aging processes that affect brain functioning. It is simply a result of the way our brain 12 those we love.
When our brain is attempting to retrieve a name so that we can say it, it is likely that another name in the same group will come to our lips 13 the one we meant to say. That is because in order to find the name we are looking for, we are essentially 14 the whole set of names in that group, which includes all our beloved family members. Scientists also report that the category 15 the person belongs (family, close friends, etc.) is far more influential in causing a mix-up than any phonetic similarity between names. Names that sound alike do not usually trigger the mix-up.
Isn't it great to know that when you call others by the wrong name, it is evidence of your love for them all?